• Upgrade MSCRM:-

1. First of all go to the Programs and Features using Control panel and Uninstall  Microsoft Dynamic CRM 2011 Reporting Extensions.
2. Go to MSCRM Setup and double click on setupserver.exe and get all the latest updates.
3. Give MSCRM  2013 product key.
4. Select “<None>” and click on next. Notice that any organization not upgraded , will become disabled after the upgrade is complete. To upgrade organizations, use Deployment Manager. Click Next to upgrade Microsoft Dynamics CRM.
5. On the Specify Service Accounts page, Setup will add the service accounts used for the Microsoft Dynamics CRM Server 2011 services. You can use the existing service accounts or specify new ones. Additionally, there are two new service accounts for theVSS Writer Service and the Monitoring Service that you must specify.
6. On the Specify E-mail Router Settings page, type the name of the computer where the Email Router will be installed. This computer will route MSCRM email messages. If you will not use the Email Router you can leave this box blank.
7. Now Click Next to complete your installation process.
8. If  there is no error your upgrade for 2011 will complete successfully.

• Installation of Reporting Extension:- 

1. Go to the MSCRM set up folder and open SrsDataConnector and double click onSetupSrsDataConnector.exe to install the Reporting Extension.

• Upgrade Organization:-

1. Open Deploy Manager for MSCRM. Click on Organization on left navigation.
2. Right click on organization which you want to upgrade and click on Upgrade Organization.
3. After click on this, System Checks start and Organization is successfully upgraded in 2013.
4. Don’t forget to Restart your System.

SOURCE : mscrm.com

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