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Managing Dataverse Attachments Without a Form Using the Modern Attachments Control in Canvas App
22Oct
Managing Dataverse Attachments Without a Form Using the Modern Attachments Control in Canvas App
The modern Attachments control in canvas apps lets users add, download and remove files on a record, and unlike the classic control, it no longer needs a form to work. In this article, we cover how the Attachments control used to work, what the modern control changes, and how to use it with and without...
Transferring Ownership of a Power Pages Site: Step-by-Step Guide
12Oct
Transferring Ownership of a Power Pages Site: Step-by-Step Guide
When the person responsible for a Power Pages site moves to another role or leaves the organization, ownership should be transferred to someone who will manage the site going forward. Microsoft provides an option to transfer site ownership through the Power Platform admin center. This guide covers the process, the impact on Dataverse records, and...
Enhancing Customer Service Automation with AI Agents in Dynamics 365 CRM – Part 1
8Oct
Enhancing Customer Service Automation with AI Agents in Dynamics 365 CRM – Part 1
When a customer service team grows, they often face a big problem. Their shared support inbox fills up with noise. Real customer complaints need immediate attention. However, these important emails often get lost under vendor newsletters, out-of-office replies, and automated alerts. If you do not have an intelligent filter, every single email creates a new...

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