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Dynamics 365 – The “Power” of Virtual Agents (PVA)

May 18, 2021

We all have experienced being on the receiving end of Customer Service horror stories. If you are like myself, I would prefer to self-service and seek out answers to my own questions rather than sit “on-hold” waiting for a live customer service representative.  If you have ever started a chat session with an agent on…

The post Dynamics 365 – The “Power” of Virtual Agents (PVA) appeared first on Ellipse Solutions.

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