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Dynamics 365 Customer Service 101 – Cases, Etc.

March 25, 20250

Microsoft Dynamics 365 Customer Service provides users with the ability to track and manage customer requests and complaints through the creation of Cases. The use of this functionality is widespread from Professional Services to Retailers to Health Providers to Consumer Goods companies. It is a critical component of how we here are Ellipse Solutions deliver…

The post Dynamics 365 Customer Service 101 – Cases, Etc. appeared first on Ellipse Solutions.

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